And in case anyone else has similar Kindle issues, maybe this post will help, ’cause SO MANY came to the rescue!
“Help!!!! My kindle froze, and after a restart i cant get anything but the kindle logo?? I have googled and tried but no success..it does not open
Anyone?? Its a 7th gen. e-reader.”
Anyone know what she can do?
Colleen: Google how to do a hard reset.
Julie: My Kindle a couple months ago just shut down and would not come on. I got on Amazon and technician there called me on my phone and walked me through restarting it. Mine however was completely fried. (don’t know why) I would try contacting them and have them walk you through a recovery.